Privacy Policy for DS Pharma
Effective Date: March 1, 2026
1. Introduction
Welcome to DS Pharma (“we,” “our,” or “us”). We value your privacy and are committed
to protecting your personal information. This Privacy Policy explains how we collect,
use, share, and safeguard your information when you use our website and services.
2. Information We Collect
- Personal Information: Name, email address, phone number, and shipping address when you
create an account or place an order.
- Payment Information: Payment details processed securely through trusted payment
partners.
- Browsing Information: IP address, browser type, device information, and pages visited
to improve website performance.
- Health Information: Any prescription or health-related information provided when
ordering medicines. This data is handled with strict confidentiality.
3. How We Use Your Information
- To process and fulfill your orders accurately and efficiently.
- To communicate with you regarding your orders, account updates, and services.
- To improve our website functionality, services, and customer experience.
- To send promotional updates or offers (only if you opt-in).
- To comply with legal requirements and prevent fraudulent activities.
4. Data Security
- We implement industry-standard security measures to protect your personal data.
- All sensitive information is encrypted using SSL/TLS technology.
- Payments are processed through PCI-DSS compliant payment gateways.
- Access to personal information is restricted to authorized personnel only.
- Regular security monitoring and updates help maintain high security standards.
5. Information Sharing
- We do not sell, rent, or trade your personal information to third parties.
- We may share data with trusted partners who help operate our website and services.
- We may share necessary information with payment gateways (such as Razorpay) to process transactions securely.
- Information may be disclosed if required by law or to protect our legal rights.
- All partners and service providers must follow strict confidentiality agreements.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze
website traffic. Essential cookies are required for the website to function properly.
You may control or disable cookies through your browser settings, although
some website features may not work properly without them.
7. Your Rights
- You can access and review your personal information anytime.
- You may request correction or deletion of your data.
- You can opt-out of marketing communications at any time.
- You may request a copy of your personal data for your records.
- You may request deletion of your account and associated data by contacting us.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Account Information: Your data is stored as long as your account is active. If you request deletion, your data will be deleted or anonymized within 30 days.
- Order Information: Order and transaction data may be retained for legal, tax, and accounting purposes.
- Health Information: Prescription or health-related data is retained only as long as necessary to process orders and comply with legal obligations.
- Technical Data: Browsing and analytics data is stored for a limited time to improve services.
We may retain certain information longer if required by law or to prevent fraud and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. When changes occur,
the updated version will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data,
please contact us:
Email: dscommunication3@gmail.com
Phone: +91 9382713623 / +91 9564200437
Address: Debalaya, Deganga, Berachampa, North 24 Parganas, Kolkata, West Bengal - 743424